Responsible Gaming —
Know yourself, protect yourself
Enjoy entertainment on yesbet 2 with awareness. Betting should be a fun experience — not a source of stress or problems. On this page you will find protection tools, warning signs, and guidance on where to get support.
Our Responsible Gaming Commitment
yesbet 2 believes that betting is a form of entertainment — not a reliable source of income. Every player needs to be able to set their own limits and enjoy themselves within those limits. We have put in place a number of practical tools to support that.
Our Terms and Conditions set out in detail when an account may be temporarily or permanently closed and how the self-exclusion process works. Every member should read and understand these terms.
If you ever feel that betting is having a negative effect on your life — whether on your family, work, or finances — do not wait: contact us via 24/7 live chat or email. Our support team can communicate in both Bengali and English and will handle the matter confidentially.
You can find answers to any questions about responsible gaming on our FAQ page, where topics ranging from self-limits to self-exclusion are explained in straightforward terms.
- Age verification is mandatory at account registration — no one under 21 may play.
- Self-exclusion is activated immediately upon the player's request.
- Personal limits can be set on deposit amounts and bet sizes.
- If suspicious behaviour is detected, we reach out proactively.
- We help connect players with external organisations for professional advice.
- All financial transactions are SSL-secured — our Privacy Policy is followed at all times.
Protection Tools for You
yesbet 2 helps you stay in control of your own gaming. The tools below can be used directly from your account or activated through live chat.
Deposit Limit
Set your own maximum daily, weekly, or monthly deposit amount. Reducing a limit takes effect immediately; increasing one takes time to come into effect.
Financial ControlSession Time Limit
Decide in advance how long you will play in each session. When the time is up, you will be logged out automatically and notified.
Time ManagementTake a Break
If you want to step away for a while, you can temporarily close your account for anywhere from 24 hours to 6 weeks. No betting or deposits will be possible during this time.
Temporary BreakSelf-Exclusion
If you want to stay away from betting for an extended period, choose self-exclusion. Once activated, it cannot be cancelled before the set period ends. Apply via live chat or email.
Long-Term ProtectionActivity History
You can view your betting history, deposit, and withdrawal details at any time. Review your spending patterns and adjust your limits if needed.
TransparencyDirect Support
If you have trouble using any of the tools above or want to know more, speak to us on 24/7 live chat. We are always ready to help in Bengali.
Direct ContactRecognise the Warning Signs
Keep the following in mind to understand whether betting is becoming a problem. If any of these feel familiar, now is the right time to stop.
- You keep placing bigger bets to try to win back money you have lost.
- You try to take a break from betting but cannot manage it.
- You hide your betting from family or friends.
- You use money set aside for daily expenses or bills on betting.
- You feel restless, irritable, or low when you are not betting.
- You prioritise betting over work, studies, or family responsibilities.
- You bet with borrowed money or take on debt to fund betting.
- Thinking about winning at betting is disrupting your sleep or eating.
- You no longer enjoy betting unless you stake more than before.
- After a loss, you bet more to cope with the stress.
Where to Find Support
Acknowledging a problem is a sign of strength. Rather than facing it alone, seek help through any of the options below — you can also talk to us to find out which option suits you best.
yesbet 2 Live Chat and Email
Our support team is active 24 hours a day, 7 days a week. They will listen to any concerns you have in Bengali or English and help you set limits or activate self-exclusion.
Active 24/7Family and Close Ones
If a family member is concerned about your betting, have an open conversation with them. Support from family is one of the most effective ways to work through a problem.
Family SupportProfessional Counsellor
If you feel the problem has become serious, see a mental health specialist or addiction counsellor. Professional support helps with recovery and everything is kept confidential.
Professional SupportHealthy Betting Habits
Before placing a bet, ask yourself a few questions: how much can I afford to lose? What is my time limit for today? Deciding on these answers in advance makes it easier to stay in control and reduces the chance of taking big risks on impulse.
Remember, the outcome of every game and sports bet is independent and does not depend on previous results. The idea that "this time I must win" is not correct. Trying to win back losses by placing more bets after a loss often leads to even greater losses.
Read our Privacy Policy for details on how your account information is kept secure on yesbet 2.
Betting is for entertainment only — not as a plan to earn income. Never bet beyond your budget. A simple rule is to use only the amount you have set aside for entertainment each week or month.
Keeping track of your spending is important. By reviewing your account activity history you can see how much you are spending per month and whether it is within your plan. This is a healthy habit that helps avoid many problems over time.
If you think someone you know is struggling with a gambling problem, let them know about professional support with empathy rather than criticism. This is the most important role a family member can play.